PathWest Bentley Pathology Laboratory

Reviews of PathWest Bentley Pathology Laboratory

•  

  srl srl Added December 17, 2022

  ★ ★ ★ ★ ☆
  Poor telephone service by one of phone staff. English isn’t my first language but staff did poorly (or was just plain rude) - was answering with single words and/or incomplete sentences had to rephrase to clarify information. At some point she wanted me to go to a hospital? hmmmm. Had called 3x to make sure information provided was accurate. In contrast, collection staff were excellent. Brianna/Brittany and Diana were very patient with bub. Good assist from Lloyd as well. The three of them were very pleasant during the whole ordeal. Wait wasn’t too long as we went on a Thursday.
•  

  Louise Kerr Added December 14, 2022

  ★ ☆ ☆ ☆ ☆
  Wait time is ridiculous no matter what time you come. Staff are surly, verging on aggressive when they are asked anything. They definitely need to review their processes here or get more staff - possibly both!!! Today I waited 2 hours fir a simple blood test. Crazy!!!
•  

  Lukah Reid Added December 14, 2022

  ★ ★ ★ ★ ★
  Shawn was a lovely point of contact with great phone manner. The phlebotomist that took my blood was efficient, friendly, and very skilled. Listened to me and respected that I wanted blood drawn from my left arm. A good practice.
•  

  Richie Mariano Added November 25, 2022

  ★ ☆ ☆ ☆ ☆
  Poor service not helping with your needs they should treat you equal even not have a booking appointment if they a slot available they should take you in instead not to wait long hours if no one show up i dont think they have instinct or simple words people come there have work when free or breaktime others they on leave as they sick. I dont think they have common sense!!! Worst public health service poor thing its true what they said as I dont want to believe it!
•  

  Martial Fatton Added November 23, 2022

  ★ ★ ★ ★ ★
  I reckon it is all in the planning! My experience at PathWest Bentley was very good, friendly service and very little waiting time (less than 10 minutes). As it was my first time there and reading the poor comments, I popped in to see how busy it was around 10am. As there was a few people already waiting in line, I decided not to wait and came back in the afternoon after 2.30pm… not a word of a lie, in and out of PathWest in no time, and very pleasantly surprised by the good sense of humour of the staffs at the end of a long day's work

Add review

Questions & Answers

1. What is the phone number for PathWest Bentley Pathology Laboratory

2. Where is PathWest Bentley Pathology Laboratory located?

3. Is there a primary contact for PathWest Bentley Pathology Laboratory

4. What is the web address (URL) for PathWest Bentley Pathology Laboratory

About pathwest.com.au

Home - Collection Centre Listing